0. We may investigate complaints and violations of our policies. [protected]@outlook.com I confirmed the sale and wanted to ship the tickets over. As you could not provide the tickets for your sale 9799872, we have had to cancel this. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. 2.1 Requirements. Cheers. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. 4.2 Stolen Property. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. I was told on your website that the fees are made clear but they were definitely not. Should I actually pay for this? Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. When We receive an offer by bank transfer, We will check to see if the bank account is valid. At no time do We provide the Buyer's payment information to the Seller. Be the first to hear about special offers. 5.1 Investigations. This does not prevent us from varying these terms without reference to them. This does not prevent us from varying these terms without reference to them. 6.9 Change or Suspension of Site. 6.10 Notices. Tickets came for 25/6/17. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogos agreement with Paris Saint-Germain. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. 2.11 Collecting Payment. 2.16 Season Cards. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. To sell tickets, a Seller lists the tickets in the Site database. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. The tickets through Viagogo cost me over 300 sterling. VIAGOGO scams their customers, DO NOT USE IT. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Why do my tickets have someone elses name on them? Editor, Marcus Herbert. After reading a lot of negative reviews, I had second thoughts. viagogo charge for cancelling sale. 23rd May 2017 - tickets are available to download In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. 8 tickets, it makes it very clear that the price displayed is PER TICKET. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. Copyright 2006-2023 OzBargain ABN: 26 144 073 772. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Viagogo were not able to supply them at the last minute and offered a refund. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. it says. I am responsible in delivering legitimate tickets to the buyer not responsible for them going to the event. I have not yet received a refund for the above tickets. 2.14 Ticket Information. Did you find this answer helpful? Please note this does not include any VAT that may be payable on fees We are required to pay. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Note that Your payment may be withheld if you violate this clause. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). women's ray ban sunglasses sale; cnut the great cause of death. viagogo charge for cancelling sale. viagogo charge for cancelling sale Sellers: once your tickets have sold, viagogo charges a service fee. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts so my next question is how are they going to know if the buyer successfully gains entry. We will not allow You to buy or sell tickets before You have registered with Us. 6.8 All Sales are Final. Look forward to your response . We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 1.4 Modification. Why do my tickets have someone elses name on them? You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. You will need a username and password to access the Site and use the Services. We still haven't reached peak Viagogo. Email [protected]@gmail.com Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. Tag: viagogo charge for cancelling sale - reanything.com On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. After check out the price all the sudden had gone upto100. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. I entered the incorrect email when registering, how do I change it? Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. I haven't received an email confirming my order. How do I find tickets I've already downloaded? The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. safemoon price prediction 2025 . In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. (More than triple the price of 3 tickets). we are looking into it, had to call back again to be told still looking into it ! Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. 2.10 Collecting Payment. Note: this address is not the Customer Service address. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. Invalid tickets are defined as anything where buyers are refused entry. . Excessive pricing, bad communication & despicable customer service and still no tickets! Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. I haven't received an email confirming my order. 5.3 Disclosure of Information. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. You may find other users information to be offensive, harmful, inaccurate, or deceptive. 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated They were selling 3 lots of tickets all showing where you could be seated in the O2. Order ID [protected] 21st February 2017 - email to say event had changed starting time You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. We are not involved in the actual transactions between Buyers and Sellers. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. If you are not the intended recipient, please delete the message, attachments, and notify the sender. This was a completely missold ticket at a great expense. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. 7.3 Additional Policies. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. 2.9 Seller's Confirmation Obligation. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. Editor, Marcus Herbert. 7.1 Ownership of Intellectual Property. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. How do I change the email address on my account? 2.1 Requirements. I also don't have my tickets either! In its FAQ for Can I cancel my sale? In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. Tickets may be substituted with comparable or better seat locations with the Buyers approval. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. What is the viagogo complaint handling process? In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. This is unacceptable practice and I will pursue this constantly until resolved. viagogo charge for cancelling sale - Hand.ngo 5.4 Making Adjustments. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. David Birdsall. This is so we can promote the sale of tickets and items that You list for sale. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. 2.10 Collecting Payment. viagogo charge for cancelling sale. How do I unsubscribe from your newsletter? Viagogo complaint: 50 euro charge of cancelled ticket sale. How do I change the email address on my account? Profitable Tips About Online Casino Sites. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. 7.2 Copyright. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law.

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