You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Thats not all! Apparently lots of people are having problems with the App. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot How do I create an AXS account? Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Yup happened to me too. Alex P. is a great addition to our team. They show up on website though. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. All Reviews After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. ~VP, Contact Center. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Later it logged me out and I logged right back in. See all 9 articles Ticket Order Help The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. 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Why does the email say 1 ticket? Anyone else's tickets disappear off of AXS? : TheWeeknd Ticket . I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. I would give AXSTickets no stars if i could. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. 1x ticket, 75 face price. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. This is happening for the AXS, and RedRocks Mobile Iphone App. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Reddit and its partners use cookies and similar technologies to provide you with a better experience. DON'T DO IT! Cookie Notice This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. For more information, see the developers privacy policy. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Tried resetting my password but no email sends to my account. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I tried this for a couple days until I decided to email support. What's a "Waiting Room"? Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I have exactly the same problem. I placed two orders for tickets at the same event. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Tickets for Wed 22nd March 2023 at The O2 London. Exit outOf the window immediately. They replied that it happens quite often and therefore there should be no need to worry :-). I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. I cannot log into the main AXS page on the AXS website. What is wrong with the App, if I delete it and reinstall will I lose my tickets? What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Second, AXSTickets doesnt have a history of the event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. 2 x tickets available, good seats in section B2. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Is it Safe? So naturally I assumed the ad closed my window browser and did not complete my purchase. This is for London (October). I needed an account. click "Force Stop". After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Yep, my account is back to normal now too. Date of experience: March 02, 2023. But wait, theres a phone number in the email you can call for help. Wondering if they took them off to change dates. Have had a variety of other problems in the past, particularly with tickets not displaying. They didn't show up and disappear though so I don't know if this is this same issue. Doe. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. EASILY SELL YOUR TICKETSPlans can change. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. Went online and I saw that my tickets were available but I still didnt see an actual ticket. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . I shall try that on Monday after the show. And waited. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). SOLD TICKETS VIA AXS MoneySavingExpert Forum On hold forever while I worked in the kitchen. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Don't know why it won't work. Front row or on the aisle? This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Clicked the verify button oops something went wrong. I called the royal albert hall at last minute and they said they can reprint. Apparently it is actually AXS? Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Be safe from hackers and unwanted bills. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Tap for tickets to see the artists and teams you love. Damn thats really smart Im gonna do that from now on. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Gave my son a number to call: 45 minute wait. Tix are for mobile, so not sure what to do. BUY THE PERFECT TICKETSFront row or on the aisle? AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Im going to recommend Red Rocks find another ticket vendor! The end. And that was after the minutes that passed by before I actually set the timer. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. My daughter ending up unable to transfer her tickets, so lost over $100. I have no problem logging in to my axs.com account on my computer. Just buy straight from the venue! The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. AXS TicketsJust purchased row * tickets for Halsey at Red Rocks I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. What is a Pre-sale? Mine wasn't working earlier, but just checked and now showing in the events section. Thanks for the review and enjoy your event! Eventually I had to go through my credit card company to dispute the payment for tickets. 3. THANK YOU! Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. I was in the online queue earlier, but was later on. How is this . So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. AXS Tickets does not seem legit based on our analysis. Can you acces their web page though? Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Expires: Dec 19, 2024. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Bought tickets for a show that was postponed. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 It never comes. Two of the ticket were bought together and the other was bought separately. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. I am going to an axs event this afternoon. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was worried that they had been cancelled for some reason after reading that it has happened to others. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. AXS tickets can vary in pricing depending on the size of the venue. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. The only problem is, Im not using Safari so it should make a difference. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. AXS shit the bed big time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Get The Big To-Do. How to not get scammed with axs? : r/Concerts - reddit I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Press J to jump to the feed. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. Hopefully this will save someone from the panic attack I just had over my tickets. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Tbh, it is a great app. Thankfully I checked it first thing this . Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Been having a major problem with this app since OCT 2021. then to me it seems something is missing from the transaction. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I will be disputing this charge with my bank. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. First of all their customer service is terrible. Save your time, use a different app. axs - Home - Facebook I understand theres a pandemic going on, and Ive tried being patient for weeks now. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. This Clears both data and cache. Thats the date I requested the transfer. This update includes performance improvements and bug fixes. Really?!!!. This is how I was tricked into buying more tickets. Published by AXS on 2023-02-21. As soon as I select buy tickets the next page fails to fully load. So basically quit your job if you want to enquire about your ticket. I never heard back! Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. The use and ease of AXSTickets was phenomenal. 4. Same here! Then confirm "Reset Network Settings". For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. On android, goto "Settings" click AXS Tickets app. I am concerned as the show is coming soon. Panic over. Press question mark to learn the rest of the keyboard shortcuts. They hold your money forever if there is any issue with your event or if you sold your tickets. Two thumbs down. she told me I could not be on Wi-Fi when using the app so she hung up on me. There is no fee for transferring seats and you are allowed unlimited transfers. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Privacy Policy. With the AXS app,. This is the ABSOLUTE WORST APP I have. Please answer. What a waste. Press question mark to learn the rest of the keyboard shortcuts. We dont need an app for everything. What fees are there when buying tickets? Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Anyone else's tickets disappear off of AXS? Do the terms of your original ticket purchase permit you to re-sell the tickets? Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Hour long customer service wait with no live person interaction. I am very frustrated about my tickets! These tickets are non refundable so I am out $200. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I have to agree with everyone here, on the catastrophy of this AXS App. Will NEVER use them again. I purchased tickets and created an account using my Facebook. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Ive used the Flash Seats app for years with no problems. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I have lost 8 tickets so far 4 more are today. Im very easily to forget my password. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! and our cant go, and more. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Promo Code Axs Tickets March 2023 - 50% OFF - HotDeals.com I tried buying tickets on the website, got an error with payment. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Cheers! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Never use this service again. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed.

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