First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. I hate my job use this company. You can receive a cash advance of up to 50% of a day's pay. Talk with a financial professional if you're not sure. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Payactiv costs nothing to the employer. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. The offers for financial products you see on our platform come from companies who pay us. All Rights Reserved. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Companies can ask for reviews via automatic invitations. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Dont use Payactiv. There was an unknown error. How many times can you use PayActiv in a pay period? Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Private company. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. But options are limited if your employer isnt enrolled with Payactiv. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. they were quick at responding and helping me find a solution! Optional, only if you want us to follow up with you. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Hi Angelica,We sincerely apologize for your negative experience. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Over 3 million HR leaders trust our advice. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Love you Davis M! Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Advice to Management Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Or if I brought up my case number, they would stop replying and end the chat/call. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Albert Wick amazing, skilled, and delightful human being thank you again. . She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Hi Regina,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. We always try our best to do our job well, and your kind words make it all worthwhile. :). Anyways 5/5 for Davis M! You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. One of our representatives will be reaching out to you shortly to assist you. Payactiv: Enrollment is free. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Hi Bella,Thank you for taking the time to write a review about your experience. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Compensation may factor into how and where products appear on our platform (and in what order). Ronnie was a FABULOUS agent to work with. One of our representatives will be reaching out to you shortly to assist you. Traditional real estate investments are limited to people with significant financial resources. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Have a blessed day. He was kind and patient with me and was able to fix my paycor app issue within minutes. One of our representatives will be reaching out to you shortly. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Image: Woman on the street looking at her mobile phone. ray. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. You can apply for a Payactiv account online. View Payactiv SDS-IT revenue, competitors and contact information. Hi Geraldine,We sincerely apologize for the inconvenience. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. We'd like to turn this around and resolve your issue ASAP. No credit check, consistent income in the past 2 months from the same employer. Thanks to both of them for getting this resolved n the excellent customer service. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Thank you again! Hi Leah,Thank you for your feedback. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. We'd like to turn this around and resolve your issue ASAP. Dave charges a $1 per month membership fee, which is much lower than Empower. Was never asked what the issue was. Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Comes with the option to change your due date so you wont fall behind on repayments. Have a blessed day. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Money is available immediately. Companies can ask for reviews via automatic invitations. Have a blessed day. Heres how Payactiv and payday loans compare. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. We'd like to turn this around and resolve your issue ASAP. :). 1 Standard rates for data and messaging may apply from your wireless provider. Have a wonderful day. Be sure to include your Employer's name, Employee ID, and Mobile number. CONS. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. No loansyour money, in your hands. This product doesn't have any reviews yet. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Just send an email to support@payactiv.com. I've had multiple attempts simply time out waiting for reps to respond. Devin picked up my case n made Mr a promise it woukd be resolved in a day. In 2020, Payactiv released a short film titled, "We Heard You." It powers financial innovation by giving users the tech . Get advice on achieving your financial goals and stay up to date on the day's top financial stories. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. They provide their employees lunch and a nice work atmosphere. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The . If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Its available to part-time and full-time salaried workers, as well as hourly workers. Daily pay is a really good app way better then this crap they call an app. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Have a wonderful day ahead! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. We always try our best to do our job well and your kind words make it all worthwhile. Alan Davis is one of the best Representatives this company has. Find her on Twitter, @DawnAllcot. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv uses time and attendance data to provide earned wage access to employees. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Oops! Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Heres how Payactiv compares to Earnin, another popular cash advance app. Thats the fee a merchant pays us with every card transaction. We always try our best to do our job well, and your kind words make it all worthwhile. It has been a week. I wish my employer used a more reliable system. However we may earn a small fee if you click on vendor links on this page. This is maddening. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. If your employer partners with Payactiv, youre automatically eligible to use this service. :), Zachery Marshall has amazing customer service! 2023 Payactiv, Inc. All Rights Reserved. They treat you like family. There are no fees or interest charges associated with your payday cash advance. Hi Connor,Thank you for taking the time to write a review about your experience. Have a blessed day. Have a wonderful day ahead! I give up, too much effort for a service that is too easy to live without. thank you! Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Mr. Davis worked very hard to help me and work with his supervisor. We always try our best to do our job well, and your kind words make it all worthwhile. We use dedicated people and clever technology to safeguard our platform. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Find out how we combat fake reviews. Join over 2+ Million people and put yourself ahead. We believe that building a financial technology business requires more than great technology and amazing design. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Clechelle,We sincerely apologize for your negative experience. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Hi Annisia,Thank you for your feedback. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. All five stars is for Ned not this company.I've been having an issue since Feb 10. Hi Melissa,We're glad that our representative could help you resolve your issue. Hi Elizabeth,Thank you for taking the time to write a review about your experience. I always have a problem and no one can fix it. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Carefully review your finances and the loan cost to make sure it fits your budget. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. :). Anyone can write a Trustpilot review. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Payactiv pay advance app isn't available on Finder right now. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. I'm so grateful to have had the wonderful customer service he was able to provide for me. What Is DiversyFund? Verification can help ensure real people write reviews about real companies. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. We'd like to turn this around and resolve your issue ASAP. but Davis M deserves a raise plus more. We may receive compensation from our partners for placement of their products or services. If there's anything you need in the future, we're here 24/7. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Visit our guide to cash advance apps to learn about how these apps work. Horrible business and customer service. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Faster access to your money. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. Its an app that people can use just like a regular wallet to store their card details and information. In 2020, Payactiv released a short film titled, "We Heard You." I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Compare OrbisPay vs. Payactiv using this comparison chart. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services.

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