Start by navigating to the Profile screen by clicking on Profile in the bottom navigation bar. To do so: Adobe Acrobat is required to view and print forms on the portal. For example, a parent would have access to their childrens health data. These messages may contain information important to your health and medical care. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law. We reserve the right, in our sole discretion, to limit or discontinue your use of Patient Portal at any time and for any reason, including, but not limited to, your use of Patient Portal on behalf of another person. You understand that Patient Portal provides you with online access to some clinical information about you. We have to meet many conditions in the law before we can share your information for these purposes. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. Make a quick and easy payment online using the QuickPay Portal. Wait a minute or two, and then try again. Select an available appointment from the calendar. Urgent matters should not be dealt with via the Patient Portal. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. Build end-to-end integrations using our robust library of APIs, and market them to our healthcare network. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. Reduce cost and time to collect with RCM services for large, complex healthcare organizations. Once there, you will see an option labeled Linked Portal Accounts. By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. I can no longer see appointments, messages, and/or test results for a provider that I could previously see in the app. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. Get the visibility and support you need to grow. How do I set up access to view healthcare information for my family members or others I provide care for via the athenaPatient app? However, we are working on adding more features to the app soon. Get expert help improving clinical and administrative workflows and your organizations overall performance. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. The Portal does not respond to web browsers' Do Not Track signals. Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. Make a quick and easy payment online using the QuickPay Portal. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. Note: This feedback form is NOT for medical questions or advice. For more information see: We can share health information about you for certain situations such as: We can use or share your information for health research. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. usually in ways that contribute to the public good, such as public health and research. Select your provider, office location, and your preferred time of day and days of week. How do I manage my saved credit and debit cards? We will make sure the person has this authority and can act for you before we take any action. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link. Cookies are used for system performance functionality. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. All of our electronic medical records are subject to state and federal regulations governing the security and confidentiality of medical records. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. It is your responsibility to monitor these messages. If you don't agree, don't use the Patient Portal. For questions on those practices, please consult your healthcare provider/institution. We can use and share your health information to run our practice, improve your care, and contact you when necessary. How do I ask a question about my account balance? We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. Ask us how to do this. http://www.adobe.com/products/acrobat/readstep2.html, Get a copy of your paper or electronic medical record, Correct your paper or electronic medical record, Get a list of those with whom we've shared your information, File a complaint if you believe your privacy rights have been violated, Tell family and friends about your condition, Market our services and sell your information, Help with public health and safety issues, Respond to organ and tissue donation requests, Work with a medical examiner or funeral director, Address workers' compensation, law enforcement, and other government requests, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://myidentity.platform.athenahealth.com/static/help/terms.html, https://myidentity.platform.athenahealth.com/static/help/privacy.html. All other Portal support requests (e.g. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. Ask us how to do this. We will say "yes" to all reasonable requests. If you selected a security question when you set up your security option, the following page will appear: 1. What should I do when I get the following error, We encountered a problem loading your data. We can use and share your health information to bill and get payment from health plans or other entities. Drive higher patient satisfaction with services that support long-term engagement and improve staff productivity and happiness. Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. You understand that Patient Portal provides you with online access to some clinical information about you. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. Please click OK to continue your session. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We can use your health information and share it with other professionals who are treating you. Change your password immediately by completing one of the following options: Please contact your provider's office to register or to verify your information. We will say "yes" to all reasonable requests. Extend athenaOne with differentiated apps, exchange clinical data across systems, and effortlessly explore clinical and financial data. athenahealth reserves the right to make periodic updates and revisions to this Policy. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. Start by clicking the button below, and logging in with the email and password you already use. We will provide a copy or a summary of your health information, usually within 30 days of your request. How do I register for the Patient Portal? The patient portal now exists in Spanish. Thank you for downloading athenaPatient! The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. How soon can I expect a response from my provider? In these cases we never share your information unless you give us written permission: For questions on those practices, please consult your healthcare provider/institution, All other Portal support requests (e.g. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. Follow the prompts and check in to your appointment. Please try again in a few moments. You are using an outdated browser that is not supported on the Patient Portal. This can occur when the data systems are undergoing maintenance. How do we typically use or share your health information? Improve your quality program performance with expert, end-to-end support. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. Click the desired form. You may exercise that option by checking the appropriate checkbox located at the bottom of the Billing Tab in Patient Portal under "Patient Preferences.". Adobe Acrobat is required to view and print statements and forms on the Patient Portal. Maximize your revenue by collecting more of what youre owed, faster. Dial 911 in the case of a medical emergency. Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyone's health or safety, For law enforcement purposes or with a law enforcement official, With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. Who Can Access the Patient Portal. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. Follow the prompts and schedule your appointment. You are solely responsible for any sharing of Patient Portal content that you intentionally or unintentionally communicate to others. The Patient Portal (the Portal) is an Internet service, powered by athenahealth, Inc. (athenahealth, our,us, or we), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. From here, you can set up access via preferences for those you are a guardian or caregiver. You can ask us not to use or share certain health information for treatment, payment, or our operations. We will provide additional information on when the athenaPatient app will be available to more athenahealth customers and their patients soon. Please update your browser to continue using our site securely. Yes. We will not retaliate against you for filing a complaint. For example, we may use the data collected through your use of the Portal so that athenahealth can: enhance the functionality of the Portal, perform data analysis, conduct and respond to audits, and comply with all laws, regulations, and law enforcement requirements; To inform you of the opportunity to participate in surveys or provide feedback related to your use of the Portal; To plan and execute security and risk control measures, like fraud and abuse detection and prevention for athenahealth or our Clients; We may de-identify and aggregate your data, for business purposes in accordance with our agreements with our Clients (healthcare providers) and applicable law; We may also use the data collected through your use of the Portal for our own proper management and administration.

Patrick Mahomes Political Views, Devos Charlevoix Home, Articles A